2024 NorthLegal Consumer Collections Conference: Conference Details

Links:   Cost | Prerequisites | Topics | Materials | Speakers | Location/Hotel

About the Consumer Collections Conference

September 9-12, 2024, in New Orleans, Louisiana

The NorthLegal Consumer Collections Conference provides in-depth training regarding the laws that govern how lending institutions may collect consumer debts. Participants will learn:

(See below for more detail!)


There are no experience-level prerequisites for this program. The NorthLegal Consumer Collections Conference is open to everyone from new collectors to those with many years' experience and is designed to provide useful training for all.

Participants must be employees of consumer lending institutions such as banks, credit unions or automobile finance lenders, or financial institution agents such as attorneys or collection agencies.


Monday (9/9) 9:00 a.m. to 4:30 p.m. Group lunch (Included)
Tuesday (9/10) 9:00 a.m. to 4:30 p.m. Lunch on your own
Wednesday (9/11) 9:00 a.m. to 4:30 p.m. Lunch on your own
Thursday (9/12) 9:00 a.m. to 12:00 p.m.  

Registration Fee

Early Until June 28, 2024 $875.00
General June 30 until August 16 $1,075.00
Last Minute After August 16 $1,275.00

Topics Covered

A strict scheduled "agenda" is not available in advance of the program because the speaker believes participants benefit from the ability to cover some topics as they arise and to adjust the order in which other topics are covered. However, the following topics, among others, will be covered in detail during the three-and-a-half day conference:

» The Federal Fair Debt Collection Practices Act
» "Unfair and Deceptive Acts and Practices" Laws
» The Uniform Commercial Code and Motor Vehicle Repossessions
» Cross-Collateral Clauses
» Liens on Deposits and Right of Offset
» Federal Real Estate Collection and Foreclosure Laws

» The Federal Fair Credit Reporting Act

» The Servicemembers Civil Relief Act
» The Effect of the Military Lending Act on Collections
» Collecting Decedents' Accounts
» 1099-C and 1099-A Reporting
» Working with Collection Agents, Repo Agents, Lawyers and Other Business Partners


Course Materials

At the conference, each participant will receive extensive handout materials that outline, discuss, and analyze collection law as it pertains to consumer lending. Although these course materials are not intended to serve as a "stand alone book" (in fact, they are not sold to those who do not attend the conference), many conference participants have told us they use the course materials as a reference guide to assist them in handling cases throughout the year.


The primary speaker for the conference is Eric North. Eric is a practicing attorney who has devoted his legal practice to representing the interests of consumer lending institutions for more than thirty years.

Prior to beginning the practice of law, Eric worked within various financial institutions in lending, collections, and operations departments, and managed several of those institutions. This experience allows Eric to bring practical, as well as "legal" information to those who attend his programs.

In addition to practicing law, Eric dedicates a significant portion of his time each year to the training of hundreds of consumer credit professionals throughout the United States through local programs presented on behalf of state and national trade associations, through monthly NorthLegal Webinars, and through the annual NorthLegal Advanced Bankruptcy Conference and this NorthLegal Consumer Collections Conference.

It is anticipated there may be one or more guest speakers at the conference, although that is not for certain. Further information will be posted here as it becomes available.

What Participants Say

Want to know what others who have attended seminars by Eric North say? Click here

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Conference and Seminar Links

Bankruptcy Fundamentals Seminar Information

Advanced Bankruptcy Conference Information

Consumer Collections Conference Information

Call 623.537.7150
to ask about discounts
for groups of 3 or more!



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